Privacy Policy

This Privacy Policy was last updated on November 1, 2017.

We at Voyomotive LLC (“Voyomotive,” “Voyo“, “we“, “us“) know you care about how your personal information is used and shared, and we take your privacy seriously.  This privacy policy (“Privacy Policy“) sets forth a description of practices related to data privacy, security, and collection by Voyo.  Please read the following to learn more about our Privacy Policy.  By using or accessing the Voyo website (“Site“), mobile application (“App“), any Software as defined by any End User License Agreement, or other Voyo product or service (e.g. a device that connects to a vehicle’s OBD II part) (the “VOYO Device“, collectively with the Site, the App, and the Software, the “Service“) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways:


Voyo connects your smart phone to your car and your car to the Voyomotive Cloud. The Voyo App allows a user to lock/unlock car doors, detect malfunctions, send alerts to other drivers, and increases your car’s security and fuel efficiency.  We collect and store Personal Information that you provide voluntarily or we collect automatically when using our Services.  Personal Information is information that can identify you as a specific individual (“Personal Information”).  In order to provide these valuable services, Voyo collects the following types of information about you, your car and your driving habits in the following ways: Information You Provide Directly:  You may choose to provide us with information, including Personal Information, through registration and/or use of our Services, such as:

  • Contact information, such as your name, address, telephone number and email address.
  • Payment information, such as your credit card details.
  • Personal Information in communications and other content you submit or share, such as photographs and video clips.
  • Information about activities and purchases related to your vehicle such as service performed, battery replacement, or other data points relevant to the maintenance of the vehicle.

Information We Collect Automatically:  We also may receive and store certain information, which may be Personal Information, about you as well as your computer, mobile device, and your vehicle’s OBD II port automatically. Automatically collected information may include:

  • Vehicle information, such as your VIN number, that may be associated with you
  • Geolocation information.
  • The type of device(s) you use and the related operating system(s).
  • Identification details of your device (e.g., unique device identifier).
  • IP address.
  • Information about your use of the App and our Services.
  • Information about the content you view and the features you access on our Services that we collect using cookies, web beacons, and similar technologies.
  • Information collected by sensors included in the Voyo controller provided to you when you purchased the Services and related Company or third-party hardware.
  • Information collected in conjunction with the OBD-II port, such as odometer, speed, braking and acceleration metrics, engine start/stop and idle times, battery voltage levels, diagnostic codes, engine pre-check results, and other codes related to the operation and performance, and other operating parameter data specific to the make/model of the vehicle.

Personal Information does not include anonymized aggregate or statistical information from which such identification cannot be reconstituted.  We may de-identify Personal Information, including information about your driving habits that we have collected from you through the Site, the App, the OBD-II port, or our other Services and combine it with de-identified information about other users, information from third parties, and/or publicly available information.


We use the information we collect and receive including Personal Information, for the following general purposes:

  • To provide you with access to our Services;
  • To help us improve the content and functionality of our Services;
  • To better understand your interests and to contact you in the future to tell you about services we believe will be of interest to you;
  • To conduct research on our users’ demographics, interests, and behaviors;
  • To respond to your questions and assist with any problems with our Services; and
  • For any other purpose disclosed to you at the time we collect the information, or otherwise with your consent.


We consider your Personal Information and your other information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third-parties without further notice to you, as set forth below:

Service Providers: Voyo may share your information, including some Personal Information, with entities that provide services to us, including companies that provide web analytics, data processing, advertising, e-mail distribution, payment processing, order fulfillment, and other services. When we employ another entity to perform a function of this nature, we only provide them with the information they need to perform their specific function.

Groups You Create or Join: At your request, we may share profile information and information about your geolocation and driving habits with members of groups you create or join. You decide whether this information is shared and with whom.  If you have joined a group, the group creator may add new members and may change whether you share location information with other members after you have joined the group.  It is your responsibility to monitor these activities.  The group administrator controls the sharing.  If you do not want such sharing to occur, you should communicate with the group administrator.

Community Forum: If you submit feedback or ideas through the community forum on the site and/or app, any information that you submit, including Personal Information, will be included in your post and will be public.  Your name will be included in any posts that you make to the Community Forum.

Other Parties When Required by Law or as Necessary to Protect Our Services: There may be instances when we disclose your information to other parties in order to:  (i) protect and defend legal rights of Voyo, its affiliates, and users of our Services; (ii) protect the safety and security of users of our Services; (iii) prevent fraud (or other risk management purposes); or (iv) comply with or respond to law or legal process or a request for cooperation by a government entity.

Other Parties in Connection with Certain Business Transfers:  If we make a sale, donation, or transfer of assets, or are otherwise involved in a corporate merger, transfer, reorganization, dissolution or similar event, we may transfer your information to one or more third parties as part of that transaction.

Other Parties:  In addition to the sharing described in this Privacy Policy, we may share information about you with other third parties, including for the purpose of allowing those third parties to provide you with information about their products and services, evaluate the data, or develop services or products.  Types of information collected and shared may include information relevant to vehicle service and repair in order to provide improved diagnostic data and offering of related promotional services. Other circumstances in which your information, including Personal Information, may be shared include for use by third-party apps and programs that use information provided by Voyo.


After your initial registration and activation of the Device, you may change settings within the App to limit the types of Personal Information shared.  If you choose not to provide any Personal Information, you may not be able to use certain Services. You may select not to send any Personal Information to the Voyomotive Cloud within Settings; however, the Voyo will still send information to the Company needed to verify account information, information about your vehicle needed for Voyo to operate on your model of vehicle and to provide necessary updates to system software used by Voyo hardware and the Voyo app.  You may also disable our ability to use cookies by using the cookie controls in your web browser. However, if you do disable cookies, we will not be able to provide you with some features of our Services.

Phone-Based Location Data:  You may choose to turn off phone location data collection either within the App or within your phone’s Location Services settings.  This may disable any features that use this data, such as location sharing.

Car Location Data:  You can disable the collection of car location data by unplugging the Voyo device from the car.  Expectedly, this disables all car-related capabilities within the service but can be resumed when you choose to reconnect the device.

Your Voyo Account Information:  Where applicable, you may amend your preferences by updating your account information or settings within your Voyo authenticated account. You may unsubscribe from marketing-oriented emails by clicking on the “unsubscribe” link in emails you receive from Voyo.

Interest-Based Advertising:  Data about your use of Services is being collected by the Company  for use in providing advertising, including by third parties, tailored to your individual interests.


Voyo does not knowingly collect or store Personal Information about children under the age of 13.  We encourage parents and legal guardians to monitor their children’s Internet usage and to instruct their children not to provide Personal Information on the Internet without their permission.  If you have reason to believe that a child under the age of 13 has provided Personal Information through our Services, please contact us and we will endeavor to delete that information from our databases.


Voyo is based in the United States, and, regardless of where you use our Services, the information collected as part of that use will be transferred to and maintained on servers located in the United States.  Please note that any information we obtain about you will be stored in accordance with U.S. privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence.  By using our Services, you consent to this collection, transfer, storage, and processing of information to and in the United States.


Subject to certain limitations under California Civil Code § 1798.83, if you are a California resident, you may ask us to provide you with (i) a list of certain categories of Personal Information that we have disclosed to certain third parties for their direct marketing purposes during the immediately preceding calendar year and (ii) the identity of certain third parties that received Personal Information from us for their direct marketing purposes during that calendar year.  To make such a request, please contact us as indicated in the “Contact Us” section below.  In your request, please attest to the fact that you are a California resident and provide a current California address for our response.  Please be aware that not all information sharing is covered by the California privacy rights requirements and only information on covered sharing will be included in our response.


Some of the functionality on our Services may be provided by third parties that are not affiliated with Voyo.  These entities may collect or receive certain information about your use of our Services, including through the use of cookies, web beacons, and similar technologies.  Voyo is not responsible for the privacy practices of these entities.  In addition, our Services may contain links to other websites not operated or controlled by Voyo.  These links do not imply that Voyo endorses or has reviewed the third party websites.  Any such websites are not under our control and we are not responsible for their privacy policies or practices.  If you provide any Personal Information through any such third-party website, we recommend that you familiarize yourself with the privacy policies and practices of such third-party.


One of the special features of our Services is that they allow you to enable or log in to our Services via various online services, including social networking services.  Our Services also may enable you to access these third-party services directly or indirectly through our Services.  By directly integrating these third-party services, we aim to make your online experiences richer and more personalized.  When you add a third-party service account to our Services or log into our Services using your third-party service account, we may collect relevant information necessary to enable our Services to access that third-party service and your data contained within that third-party service.  We also may share your information with the operator of that Third-Party Service to facilitate or enhance delivery of that third-party service or other services to you.

As part of an integration with a third-party service, that third-party Service may provide us with access to certain information that you have provided to the third-party service, and we will use, store, and disclose such information in accordance with this Privacy Policy.  However, please remember that the manner in which third-party services use, store, and disclose your information is governed by the policies of such third-parties, and Voyo shall have no liability or responsibility for the privacy practices or other actions of any third-party services that may be enabled within our Services.

You may also have the option of posting your activities on our Services and other content to third-party services when you access content through our Services.  We also may publish user contributions through third-party services, such as by posting a user story on our Facebook Page.  If either you or we choose to make any of your contributions available through a third-party service or engage in other activities in connection with a third-party service, your friends, followers, and subscribers on those third-party services that you have enabled will be able to view those contributions and activities.


We are committed to protecting your information.  We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your information from loss, misuse, unauthorized access, and alteration.  Please note that no data transmission or storage can be guaranteed to be 100% secure.  We want you to feel confident using our Services but we cannot ensure or warrant the security of any information you transmit to us.  Please refer to the U.S. Federal Trade Commission’s web site for information on how to protect yourself from identity theft.


Your access to and use of our Services the End User License Agreement accompanying any Software that we may provide to you and, where applicable, your use of the Site and any other portion of the Service not governed by such End User License Agreement or other agreements that you may have entered into with Voyo is subject to our Terms of Use.


This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our Personal Information practices or relevant laws. To inform you of any change, we will post the updated Privacy Policy on our site and indicate at the top of the Privacy Policy when it was updated. We will provide separate notice to you of material changes to the Privacy Policy.


If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us as indicated below.